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Customer commercial agreement
AGR-SETUP-LRH-HOSTING
Limassol Retail Holdings PLC - Limassol Retail Holdings PLC commercial agreement
Agreement summary
Customer
Limassol Retail Holdings PLC
Source
legacy-billing-setup
Service Start Date
2026-03-01
First Invoice Date
2026-03-01
Billing Cycle default
monthly
Payment Terms
14 days
Payment method
Card token
Cancellation policy
approval-required
Contract
CTR-LRH-HOST
ERP reference
ERP-SYNC-PLANNED
Agreement totals
Current, future, tax, and internal economics.
Current monthly
€780.00
One-time pending
€0.00
Instalment balance
€0.00
Next Invoice
€928.20
2026-05-01
VAT
€148.20
Internal cost
€3,996.00
Margin
-412.3%
MRR / ARR
€780.00 / €9,360.00
Why customer pays €928.20
Customer-facing commercial explanation with internal-only cost kept outside the portal.
Managed Azure Hosting - overage base
Managed Azure Hosting - overage base is active from 2026-03-01.
€780.00
Cyprus VAT
Standard Cyprus VAT at 19% is applied to taxable agreement lines.
€148.20
Audit timeline
No agreement audit events yet.
Current charges
Recurring, usage, support, VAT, MRR and ARR from active lines.
| Agreement Line | Status | Service Start Date | Billing Cycle | Amount |
|---|---|---|---|---|
| Managed Azure Hosting - overage base | Active | 2026-03-01 | monthly | €780.00 |
One-time / acquired items
Hardware, training, setup fees, implementation, delivery, and payment state.
No one-time or acquired lines.
Instalments
Payment schedule and remaining balance for hardware or invoices paid in parts.
No instalment lines.
Future scheduled lines
Future services, price changes, starts, cancellations, and forecast effect.
No future scheduled lines.
Agreement Lines
Items, services, plans, bundles, hardware, training, usage, pricing, VAT, internal cost and implementation state.
| Agreement Line | Type | Pricing | Status | Service Start Date | First Invoice Date | Billing Cycle | Qty | Unit price | Discount | VAT | Total | Cost | Margin | Implementation | Actions |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
L01 - Managed Azure Hosting - overage base Managed Azure Hosting - overage base | item | Fixed recurring price | Active | 2026-03-01 | 2026-03-01 | monthly | 3 | €260.00 | 0% | €148.20 | €928.20 | €3,996.00 | -412.3% | Required |
Agreement Changes
Pending, applied, rejected, and scheduled agreement changes.
Agreement Change Requests
Agreement Changes are separate from cancellation requests and show financial and implementation impact.
| Agreement Change # | Type | Requested by | Status | Effective date | Financial impact | Approval | Implementation | Actions |
|---|
Versions
Snapshots after commercial changes.
v1 - Initial agreement
Initial commercial agreement activated.
v1 - Latest commercial version
Current active commercial state.
Implementation Flow
Tasks generated from Agreement Lines, Agreement Changes, and cancellations.
Review legacy commercial agreement implementation state
Managed Azure Hosting - overage base - Pending implementation
Billing change does not automatically update the real software. Manual implementation task required.
Create or complete the operational task before promising the customer that access, delivery, training, or removal is finished.