Cancellation Policies

Standard end-of-current-service-period cancellation.

Immediate stop for contracted services or material MRR loss.

Contracted plans, instalments, or services above cancellation threshold.

Customer-specific effective date requiring internal approval.

Stops renewal but keeps current contracted service active through term end.

Operational suspension where access should pause rather than permanently cancel.

Early cancellation before a minimum term or hardware commitment is complete.

Purchased or committed service where unused-period credit is not allowed.

Unused paid period is eligible for an estimated credit note.