Operations
Implementation Flow
Implementation tasks ensure purchased services are delivered and cancelled services are removed manually when automation is not connected.
Pending tasks
6
Manual work open
Overdue tasks
1
Past due date
Waiting for customer
1
Blocked by customer input
Completed this month
0
Closed tasks
Cancellation removals pending
2
Stop/remove controls
Paid but not delivered warning
4
Delivery controls
Paid but not delivered warning
4 purchased service or item still has open manual implementation work.
Cancelled but still active warning
2 cancelled service still needs manual access, support, POS, or portal removal confirmation.
Implementation tasks
Manual fulfilment, access removal, hardware, setup, and training tracked per customer.
| Task number | Customer | Task | Source | Related agreement/change/cancellation | Service/item | Status | Owner | Priority | Due date | Blocking issue | Actions |
|---|---|---|---|---|---|---|---|---|---|---|---|
| IMP-2026-0001 | Cyprus Retail Group Ltd | Enable CRM email module Enable CRM campaign access for operations users. | Agreement change | chg-cms-crm | CRM Email Campaign Module | Waiting for customer | Sofia Georgiou | High | 2026-05-07 | Waiting for customer user list. | Open |
| IMP-2026-0002 | Cyprus Retail Group Ltd | Deliver training Deliver operations training session. | Agreement change | chg-cms-training | Training | Not started | Sofia Georgiou | Normal | 2026-05-12 | None | Open |
| IMP-2026-0003 | Cyprus Retail Group Ltd | Deliver training Deliver store POS training session. | Agreement change | chg-cms-training | Training | Not started | Sofia Georgiou | Normal | 2026-05-26 | None | Open |
| IMP-2026-0004 | Cyprus Retail Group Ltd | Remove Accounting module access Remove Accounting access on cancellation date. | Cancellation request | can-cms-accounting | Accounting module | Blocked | Elena Ioannou | High | 2026-07-14 | Must wait for effective date. | Open |
| IMP-2026-0005 | Cyprus Retail Group Ltd | Configure POS subscription Prepare POS subscription activation. | Agreement change | chg-cms-pos-subscription | POS subscription | Not started | Petros Nicolaou | High | 2026-07-24 | None | Open |
| IMP-2026-0006 | Limassol Retail Holdings PLC | Confirm access removal Prepare hosting access removal if cancellation is approved. | Cancellation request | can-lrh-hosting | Hosted ERP production environment | Pending assignment | Elena Ioannou | High | 2026-05-30 | None | Open |