Operations
Approvals
One operational queue for approval-sensitive pricing, commercial agreement changes, cancellations, imports, offers, and platform controls.
Pending review
8
Approval-sensitive records
Commercial impact
3
Agreement Changes and cancellations
Import approvals
0
Mapping, validation, and posting risk
Platform controls
1
Tenant lifecycle and package review
Approval Queue
Presenter-friendly mock queue. Actions open the source record; approval behavior remains local demo state.
| Category | Request | Status | Requested by | Impact | Reason | Source |
|---|---|---|---|---|---|---|
Agreement change | CHG-CRG-2026-004 - Add hardware Cyprus Retail Group Ltd | Pending | Christos Papadopoulos | €380.00 MRR | Larnaca branch requested another POS machine. | Open |
Agreement change | CHG-CRG-2026-006 - Change price Cyprus Retail Group Ltd | Pending | George Michaelides | €60.00 MRR | Review low-margin CRM negotiated price before renewal. | Open |
Cancellation | CAN-2026-0021 - Hosted ERP production environment Limassol Retail Holdings PLC | Pending | customer-portal | €690.00 MRR | Consolidating hosting environments after project closure. | Open |
Pricing | Two POS Machines Over Six Instalments Instalment-based price €2,500.00 paid over 6 instalments. 19% VAT adds €79.17. | Approval sensitive | Commercial owner | €300.00 | Customer price is below internal cost. | Open |
Pricing | CRM Module Custom Negotiated Price Custom negotiated price Custom negotiated price is €135.00. 19% VAT adds €19.24. | Approval sensitive | Commercial owner | €180.00 | Discount exceeds the demo approval threshold. Negotiated reason: Pilot discount for Cyprus Retail Group Ltd. | Open |
Pricing | Below-Cost Warning Example Discounted price Discounted from default price €300.00. 19% VAT adds €22.80. | Approval sensitive | Commercial owner | €300.00 | Customer price is below internal cost. Discount exceeds the demo approval threshold. | Open |
Offer | OFF-2026-0142 - awaiting acceptance Cyprus Retail Group Ltd - ERP Care and Onboarding | sent | Sales | €0.00 | Customer-facing offer needs acceptance or follow-up. | Open |
Platform | Suspended Tenant Demo tenant control Starter - Overdue | Suspended | Platform operations | Overdue | Tenant status or billing control requires platform review. | Open |
Pricing guardrails
Below-cost, high discount, margin, and custom negotiated prices can warn, require approval, or block action.
Commercial approvals
Agreement changes, cancellations before contract end, credit notes, and manual invoices can require role-based approval.
Import controls
Customer and billing imports show validation, financial preview, missing-customer policy, created records, and audit history before posting.