Payments
Payment Methods
Auto-charge, gateway placeholders, retry behavior, instalments, partial payments and allocation rules.
Auto-charge settings
Enabled by default
Yes
Retry schedule
Day 1, Day 3, Day 7
Grace period
7 days
Failed payment notification
Email customer, finance, and account owner
Dunning trigger
After final failed retry
Payment methods
| Method | Provider | Status | Auto-charge | Customer-visible |
|---|---|---|---|---|
| Card via provider placeholder | Stripe/JCC/Viva | Planned | Yes | Yes |
| JCC placeholder | JCC | Planned | Yes | Yes |
| Viva placeholder | Viva | Planned | Yes | Yes |
| Stripe placeholder | Stripe | Configured | Yes | Yes |
| SEPA Direct Debit placeholder | SEPA | Needs review | Yes | No |
| Bank transfer | Manual bank | Configured | No | Yes |
| Manual payment | Back office | Configured | No | No |
| Customer credit | Finance | Needs review | No | No |
Instalment settings
Max instalments
12
Allowed for hardware
Yes
Allowed for invoices
Yes
Approval threshold
€2,500.00
Partial payment settings
Allow partial payments
Yes
Minimum partial amount
€50.00
Allocation rule
Oldest first