Agreement change
CHG-CRG-2026-001
Cyprus Retail Group Ltd - Add service
Requested change
Customer
Cyprus Retail Group Ltd
Agreement
AGR-CRG-CRM-2026
Type
Add service
Status
Needs implementation
Requested by
Andreas Kyriakou
Effective date
2026-04-10
Financial impact
Adds CRM at a negotiated monthly price plus Cyprus VAT.
Current monthly
€0.00
New monthly
€180.00
MRR delta
€180.00
ARR delta
€2,160.00
One-time impact
€0.00
Next Invoice impact
€214.20
VAT impact
€34.20
Cost / margin impact
€120.00 / €60.00
Billing change does not automatically update the real software. Manual implementation task required.
Create or complete the operational task before promising the customer that access, delivery, training, or removal is finished.
Approval panel
Mock approval actions are permission-gated and audited.
Current vs proposed values
Current values
Proposed values
Implementation tasks to create
Enable CRM email module
Sofia Georgiou - due 2026-05-07
Timeline
Requested
2026-04-10 09:00
CRM negotiated change requested.