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Commercial 360
Current charges, acquired items and warnings
Active services
Recurring services, acquired items, assets and training
Agreements
Customer Commercial Agreements
Offers
Filtered sales offers for this customer
Invoices
Finance invoices and balances
Payments
Payment and allocation history
Cancellations
Cancellation requests and approval impact
Implementation Flow
Manual activation, delivery and removal tasks
Audit
Customer-related audit register
Customer Commercial 360
CRG
Cyprus Retail Group Ltd - ERP client - VAT CY10293458D
Current MRR
€880.00
Active recurring services
Next invoice estimate
€2,499.00
Due 2026-06-13
Open balance
€2,499.00
SEPA mandate
Pending implementation
3
Manual tasks still tracked
Full Customer History
Commercial, billing, payment, change, cancellation, implementation, and audit history.
| Date | Type | Event | Status | Actor | Related |
|---|---|---|---|---|---|
| 2026-08-13 | Change | Additional POS requested Larnaca branch requested another POS machine; approval pending. | Pending approval | Christos Papadopoulos | chg-cms-extra-pos |
| 2026-04-28 | Billing | Invoice INV-2026-0417 draft invoice for €2,499.00. | Delivered | Billing engine | inv-cms-2026-0417 |
| 2026-07-14 | Cancellation | CAN-2026-0020 Customer requested Accounting module cancellation after notice period. | Pending cancellation | back-office | can-cms-accounting |
| 2026-07-14 | Cancellation | Accounting cancellation scheduled Accounting removal scheduled after notice period; manual access removal required. | Pending implementation | Elena Ioannou | can-cms-accounting |
| 2026-04-24 | Payment | Payment partial €450.00 via Bank transfer. | Delivered | Payments simulator | pay-cms-partial-001 |
| 2026-04-22 | Billing | Invoice INV-2026-0412 part-paid invoice for €1,071.00. | Delivered | Billing engine | inv-cms-2026-0412 |
| 2026-04-21 | Payment | Payment failed €0.00 via SEPA mandate. | Pending approval | Payments simulator | pay-cms-failed-001 |
| 2026-04-20 | Billing | Invoice INV-2026-0410 failed-payment invoice for €523.60. | Delivered | Billing engine | inv-cms-2026-0410 |
| 2026-04-19 | Implementation | Training session delivered Finance team training delivered; two sessions remain scheduled. | Partially delivered | Sofia Georgiou | training-cms-erp |
| 2026-04-10 | Change | CRM custom offer added Hidden CRM Email Campaign Module added at negotiated price. | Active | Andreas Kyriakou | chg-cms-crm |
| 2026-03-27 | Payment | Payment succeeded €833.00 via SEPA mandate. | Delivered | Payments simulator | pay-cms-card-001 |
| 2026-03-26 | Billing | Invoice INV-2026-0405 paid invoice for €833.00. | Delivered | Billing engine | inv-cms-2026-0405 |
| 2024-05-20 | Change | POS machines acquired Two POS machines delivered and moved to instalment schedule. | Acquired | George Michaelides | agr-cms-pos-assets |
| 2024-05-01 | Commercial | Initial agreement activated Accounting, Stock, setup, and data migration activated. | Implemented | Dani Constantinou | agr-cms-2024 |
| 2024-04-15 | Commercial | Customer created Cyprus Retail Group created as ERP customer. | Active | Maria Constantinou | cust-cy-med |